Featured

On-air teams must own listener engagement measurement in radio.

Recently, I had the opportunity to share a stage and an audience (European public broadcasters members of the Sandbox Hub) with Sven Lardon, Strategic Advisor at VRT (Flemish public broadcaster) Radio in Belgium. Several times, I’ve heard Sven talk about how radio makers usually don’t engage enough (some even show indifference) with traditional methodologies of quantitative* audience …

On-air teams must own listener engagement measurement in radio. Read More »

How to react to continuous listener feedback?

Learn daily, act timely When continuous audience insights are introduced in radio, professionals commonly overreact to what Fred Jacobs calls “EKG-like lines that dip for commercials, new music, and DJ talk”. As I acknowledged in my previous article, rushed decisions are a human temptation both on PPM (or similar) and data-analysis based techniques. It would not be …

How to react to continuous listener feedback? Read More »